Current Vacancies

Description:
Our client is looking to recruit an additional Internal Sales Advisor for their Watford Branch.

You will be responsible for answering incoming calls from both new and existing customers.

Hours will be 42.5 Monday – Friday, plus Saturdays which are paid at overtime rate of time plus a half. Saturdays are currently every other but this is subject to change with rotas.

Parts experience is essential.

Description:
Our client is looking to recruit an additional Service Advisor.

Duties will include customer handling, job card preparation, work explanations etc

You will be part of a team of 5 with 10 Technicians.

This is a prestige franchise

Hours are 8am - 6pm

Description:
Our client has an opportunity for an Account Manager in the North West region.

You will be enthusiastic, friendly, highly self-motivated person, with a proven sales background, ideally in the commercial vehicle or industrial sector.

Start Date from 1st August 2010.

Description:
This role is responsible for controlling and leading workshop efficiency by making best use of the resources and people in order to ensure a high level of productivity. Leading by example, this role will ensure that we provide a courteous, professional and advisory service to customers aiming for ultimate customer satisfaction.

Determine availability of workshop hours daily and communicate regularly with the Service Reception of capacity of workload

Maintain progress information of each job allocated and liaise with Service Reception to ensure customers are kept informed

Monitor all workshop orders through the Parts department, keeping ahead of outstanding work and parts on order

Ensure all applicable paperwork is passed onto, and administered by, the appropriate department; Service Administrator or Warranty Administrator for warranty related information

Pass on all documentation for completed work to Tester and organise any extra work if necessary.

Assist and advise team members in dealing with technical and job related problems

Give workshop apprentices training and experience to meet skill test requirements

Comply with manufacturers’ policy and procedures on warranty

Attend training courses and developmental activities as required to ensure highest level of technical knowledge

Observe all Health, Safety and Environment legislation and procedures

You should have a good technical background in vehicle mechanics and be able to control the throughput of work in the workshop.

Description:
Assist in the day to day running of all operations, including, Telephone and Counter sales, After Sales support, Distribution and Warehousing and all associated resources.

Assisting in ensuring the branch trades successfully, efficiently and professionally each day and that it is sufficiently staffed at all times along with adequate availability of delivery vehicles.

Assist in ensuring first class, quality service is given to our customers by each department, achieving a consistently high standard and providing unrivalled customer satisfaction.

Assisting in ensuring internal sales staff are providing excellent customer service and are committed to converting every relevant enquiry into a sale.

Assisting in ensuring all deliveries to customer base are accurate, efficient and reach their destinations within the specified times agreed.

Assisting in achieving customer satisfaction with maximum efficiency and profitability whilst maintaining minimum cost expenditure.

General identification of any areas or, systems and procedures requiring action, review, or introduction and advising the Branch Manager as necessary.

Assisting in conducting ongoing Health & Safety risk assessments and ensuring the overall welfare and general safety of all staff and visitors/customers during business hours.

Assistingng in the training & development of all staff. Advising the Branch Manager of any examples of staff breaking company rules or being generally disruptive. Assisting in creating and maintaining good morale, motivation and job satisfaction throughout.

Assisting in ensuring all staff, customer and general tasks and administrative paperwork are kept up to date and authorised as necessary, including; Customer returns, supplier returns and warranty administration. MAM Management and a-mail reports. Relevant staff salary reporting

Assisting in maintaining the fleet of delivery vehicles to a high standard mechanically. Ensuring the fleet is kept clean in accordance with the company image.

Assisting in ensuring all stocks are professionally stored and managed allowing easy picking from accurate, well maintained stocks.

Assisting in ensuring the security of the company’s buildings, products, cash/account takings, machinery and commercial fleet at all times.

Generally assisting any section within the business where your input will benefit the well being of the company.

Taking overall control in all of the above areas in the absence of the Branch Manager.

Description:
Assist in the day to day running of all operations, including, Telephone and Counter sales, After Sales support, Distribution and Warehousing and all associated resources.

Assisting in ensuring the branch trades successfully, efficiently and professionally each day and that it is sufficiently staffed at all times along with adequate availability of delivery vehicles.

Assist in ensuring first class, quality service is given to our customers by each department, achieving a consistently high standard and providing unrivalled customer satisfaction.

Assisting in ensuring internal sales staff are providing excellent customer service and are committed to converting every relevant enquiry into a sale.

Assisting in ensuring all deliveries to customer base are accurate, efficient and reach their destinations within the specified times agreed.

Assisting in achieving customer satisfaction with maximum efficiency and profitability whilst maintaining minimum cost expenditure.

General identification of any areas or, systems and procedures requiring action, review, or introduction and advising the Branch Manager as necessary.

Assisting in conducting ongoing Health & Safety risk assessments and ensuring the overall welfare and general safety of all staff and visitors/customers during business hours.

Assistingng in the training & development of all staff. Advising the Branch Manager of any examples of staff breaking company rules or being generally disruptive. Assisting in creating and maintaining good morale, motivation and job satisfaction throughout.

Assisting in ensuring all staff, customer and general tasks and administrative paperwork are kept up to date and authorised as necessary, including; Customer returns, supplier returns and warranty administration. MAM Management and a-mail reports. Relevant staff salary reporting

Assisting in maintaining the fleet of delivery vehicles to a high standard mechanically. Ensuring the fleet is kept clean in accordance with the company image.

Assisting in ensuring all stocks are professionally stored and managed allowing easy picking from accurate, well maintained stocks.

Assisting in ensuring the security of the company’s buildings, products, cash/account takings, machinery and commercial fleet at all times.

Generally assisting any section within the business where your input will benefit the well being of the company.

Taking overall control in all of the above areas in the absence of the Branch Manager.

Description:
Our client is looking to recruit an experienced Bodyshop Estimator.

You should be Auda Tex trained and have at least 3 years estimating experience.

Description:
A Junior Manager role that is primarily responsible for the efficient daily running of the distribution department within the operations, extracting maximum productivity whilst maintaining a high level of good morale at all times. To support the rest of the branch management team with any required information / reports.

Ensure that all deliveries reach their destinations within the specified times agreed, by monitoring times and organising effective runs.

Encourage a high level of accuracy and professionalism from all staff within the department.

Ensure continuity of staffing levels at all times.

Ensure all staff working hours and absences are recorded and advised appropriately. Ensure a high level of communication with all other departments and their Managers.

Ensure that all staff follow the departments systems and procedures and assist in the implementation of any new directives.

Support of all internal customers by actioning any requests effectively. This may include distributing sales material, collecting outstanding account monies, or responding to customer’s requests.

Ensure that all cash sale transactions are processed accurately and that any adjustments or refunds are clearly recorded, in order that any resulting queries may be easily explained.

Ensure that all non-computerised documentation, e.g. battery forms and warranty forms, are controlled and processed efficiently.

Advise Branch Manager or Assistant Branch Manager of any staff Training & Development requirements, including your own. Ensuring scheduled services and MOT’s are conducted and scheduled to cause the minimum disruption to customer service. Monitoring the ‘Vehicle Safety check Form’, advising the Branch Manager or Assistant Branch Manager of any outstanding maintenance requirements.

Communicating with the Branch Manager, regarding any departmental, systems and procedures, or, staff problems. The position of distribution co-ordinator does not have official staff disciplinary authority.

Description:
Our client designs and manufactures a complete range of engine cooling, heating and air conditioning systems to bus and specialist vehicle manufacturers. Within their Original Equipment division they have an exciting opportunity for a major Account Manager.

Dealing with specialist vehicle manufacturers, you will be expected to oversee all matters relating to the sales accounts allocated to you. You will be responsible for selling to potential customers in the UK and Europe. This will include getting the first appointment, presenting the brand as a first pitch and once an opportunity has been identified, passing engineering issues to the sales engineers.

You would be then responsible for closing off all the commercial side of the negotiation before moving on to the next potential customers. A long term sales plan will need to be developed to include new business opportunities and, where they do not enjoy 100% supply, increasing sales within existing customers.

You will be given any new enquiries which the company receives within your designated area of activity. You must be able to complete presentations to new customers and convert potential customers into new accounts. You will also be given a list of accounts that the company has identified as target customers within the specialist markets they operate. These will be opportunities which could take a lengthy period of time to convert into live accounts, so a dedicated approach with a long term strategy will be required.

You will report to the Managing Director.

In addition to the general sales duties outlined, on occasions they may ask you to support their engineering department on special projects.

You will be an intelligent, self motivated, individual with the ability to work well in a team and be able to use your own initiative to identify and understand customers’ needs. An excellent communicator, you will be expected to establish and maintain good working relationships with customers whilst working towards your set sales targets. You must have good time management and organisational skills, be pro-active and be able to prioritise your workload. You will need to understand basic engineering principles allowing you to explain the benefits of the systems they manufacture.

You must be persuasive, a good negotiator and appreciate that you are dealing solely in the field of new business. You must always have a presentable and professional appearance. An understanding of the sales process is required. You require to be competent in Microsoft Word, Excel and Powerpoint allowing you to create from scratch letters, spreadsheets and presentations manipulating media to allow you to import pictures, images, graphs and video’s into new adaptations

It would be advantageous to have sold a product manufactured by previous employers in a similar market place. A degree qualification is also required.

Description:
Key objective is to develop sales of products on a worldwide basis targeting a small number of distributors in each country, exclusive platform distributors and pecialist parts consumers or distributors (Engine).

This will be done via trade shows, Frankfurt, Dubai, Local Country show, Using the SMMT export help and DTI, Customer visits, Electronic communications and Government supported export schemes.

Develop export pricing strategy

Existing company developed ranges and sales tools converted to suit local markets

Market research

Develop export literature and sales tools

Organise trade shows

60% of your time will be spent in the office and the remaining 40% at shows and customer visits.

Description:
To provide chemical analysis and metallographic support for product quality assurance processes, and to provide photographic support of bearing investigations for the R&D function.

To support the laboratory for Chemical analysis of plating solutions and effluent using titration, Atomic Adsorption and UV spectroscopy method. conduct Millipore filtration tests on finished componentS. Preparation of iron prints on used components

Support the Quality Assurance of products manufactured and services to R&D. Metallography and other metallurgical tests on bimetal strip and castings. Photographic support of bearing investigations. Provide holiday cover for the laboratory where possible

Applicants should ideally hold a minimum of GCSE (or equivalent) in Chemistry or a Science. A basic knowledge in the field of Metallography and/or chemical analysis techniques would be especially useful but full training will be provided as necessary. Knowledge of photography would also be an advantage.

Previous experience of working in a laboratory environment is preferred where you will have gained experience of lab test processes and systems.

A methodical approach is required in order to carry out tasks accurately.

The ability to prioritise activities within tight deadlines and to problem solve with minimal supervision after training.

A willingness to work flexibly across a range of tasks and activities.

The ability to demonstrate a positive and responsible health and safety attitude combined ideally with previous experience of working safely with chemicals and/or metals.

Basic IT skills in the use of spreadsheets, word documents and databases is required.

NB. This position will require the job holder to undertake lead in blood health surveillance and an assessment of colour vision and eyesight.

Part time hours of 8.00am – 12.50pm, Monday to Thursday (19hrs 20mins/week). Alternative start times may be considered.

There may also be a requirement to work additional hours dependant on activities.

Description:
To develop and implement quality assurance standards, processes and controls. Drawing on a range of quality tools and techniques, this position plays a key role in problem solving and continuous improvement activities.

Work with the quality engineering team on all aspects of the quality function. The core functions of the quality engineering department are:

PPAP and other similar part or process approval systems, which includes devising control plans, gauge studies, process flow diagrams, preparing warrants, process capability studies & material certification.

Failure Mode & Effects Analysis (FMEA). Quality planning. Customer returns & customer complaints. Measurement, investigation and analysis of customer returns. Internal & supplier auditing. Supplier quality reports. Complete data analysis & report outcomes to appropriate parties, advising any discrepancies promptly. Metrology: maintenance, calibration, approval, set-up, purchase of equipment, servicing and basic repairs of all gauges. Concession requests. Corrective actions using problem solving techniques. Customer liaison including visits (may include overseas travel). Supplier liaison including visits (may include overseas travel). Involvement with external / customer audits

Quality improvement projects. Professionally written technical or quality engineering reports. Presentations as necessary. Specification control. Support production and quality engineering with projects, continuous improvement, investigative and development work. Reverse engineering and application support. SPC and capability indices. ISO9001 Quality Management System and documentation. Design of Experiment and other quality tools & techniques

Assist in developing methods for inspection, testing, sampling and training of testers and where necessary to inspect product including the provision of cover for the quality inspection team. The cover for the quality inspection team includes performing contract and subcontract inspection

Assist in developing quality assurance policies and procedures, and promoting the company’s quality policy. Operating and programming of the Co-ordinate Measuring Machine(CMM) and other measurement equipment. Assist with the development of new or existing processes, procedures, measuring stations etc. Assist with updating the quality notice board

Assist with preparing training materials to be posted on the quality notice board. Actively participate in quality meetings as required. Participate in improvement projects & kaizen activities. Issue and verify centreline gauge documents. Sharing skills and knowledge with other employees as required by the company

Use of PC, including email, spreadsheets & databases. Development of new spreadsheets including the use of complex formulae and formatting techniques. Working within Environmental, Health & Safety rules and regulations. Use of the inspection database and the internal corrective action database. Assist in reducing the number of outstanding corrective actions

Applicants should hold a degree in an engineering related discipline, or a lower level qualification which is supported with relevant experience

Previous experience in working in quality engineering role is essential in which you will have gained experience in ISO9001, PPAPs, FMEAs, Control plans, auditing and the implementation of corrective and preventative actions

Description:
As part of the Application Engineering team, to provide a high standard of technical customer service and support for both existing designs and new projects, with active involvement from prototype design to full production.

Produce plain bearing designs, drawings and analysis using software, including the completion of theoretical studies and predictive work

Carry out technical visits to customers and end users in the UK and overseas, providing advice on tribology related issues and analytical information on bearing performance

Provide technical support to sales teams. Establish causes of bearing damage and to propose solutions, based on dimensional analysis, photography, metallurgical and SEM examinations

Produce technical reports. Liaise with Production facilities over the set up, manufacturing and quality checks of products. Contribute to the resolution of technical problems and to the development of resources including materials and software. Participate in project work of a varied nature

Applicants should hold a degree in an engineering discipline or a lower level qualification that is supported with relevant experience.

Your experience within ideally the automotive industry, will have provided you with a good understanding of the design and mechanics of rotating and/or reciprocating machinery such as for example, engines, turbines, pumps and turbo chargers. Specialist experience in bearing design and damage analysis is especially relevant.

Competency in the use of engineering design software is essential, ideally in the field of bearing design.

Experience in writing technical reports that present your analysis and findings in a succinct and professional manner.

Competency in the use of computer applications such as spreadsheets, e-mail, word processors and databases.

A basic understanding of metallurgy would be an advantage.

Description:
A commercially focussed role managing all departments within the branch, whilst supporting head office with required information / reports. Overall responsibility for implementing the management of all aspects of the branch, including the day to day running of operations, together with Telephone and Counter sales, After sales support, Distribution and Warehousing and all associated resources.

Key Tasks

Achieving all targets set against sales, bottom line profit and ensuring the branch stays in line with agreed budgets.

Ensuring end of day reporting is completed and deadlines on administration are met. Ensuring the branch trades efficiently and professionally each day and that it is sufficiently staffed at all times along with adequate availability of delivery vehicles.

Ensuring first class, customer service is given to customers by each department, achieving a consistently high standard and providing unrivalled customer satisfaction. Ensuring internal sales staff are providing excellent customer service and are committed to converting every relevant enquiry into a sale.

Ensuring all deliveries to customer base are accurate, efficient and reach their destinations within the specified times agreed.

Working and communicating with field sales to ensure all aspects of customer service are of a high standard and that have ongoing business development throughout the customer base that is resulting in sales targets being met. Assisting field sales in the direct management and support of the branches key account customers.

To achieve objectives and customer satisfaction with maximum efficiency and profitability whilst maintaining minimum cost expenditure. General identification of any areas or systems and procedures requiring action, review, or introduction and arranging implementation as necessary.

Conducting Health and Safety risk assessments, adhere to the company Health and Safety policy and ensure the general safety of all staff, visitors and customers during business hours. The effective use of all human resources, achieving maximum productivity from all staff and ensuring all company systems and procedures are followed. Ensuring adequate training and development is provided to every member of staff in order that each individual may carry out the job as required and develop successfully within the company.

Recruitment, retention, discipline and dismissal of personnel as necessary. Planning, conducting and reporting departmental communication meetings and annual appraisals. Organisation and recording of working time (including overtime), holidays, sickness, breaks and other time off. Creating and maintaining good morale, motivation and job satisfaction throughout the branch.

Maintaining the fleet of delivery vehicles to a high standard mechanically. Ensuring all servicing, MOT’s and relevant repairs and renewals are carried out quickly and are cost effective. Ensuring the fleet is kept clean in accordance with the company image.

Description:
Our client is looking to recruit an experienced Area Sales Manager to cover Northern England and Scotland.

Role will involve maintaining an existing account base as well as new business development.

You should have a successful sales background within the automotive aftermarket.

Description:
Responsible for the development of branch sales / strategy. Working closely with all branch and head office departments to ensure targets are attained.

Attending Branch Business meetings to communicate sales performance and market opportunities.

Establish a professional business relationship with new and existing customers.

Identify and update designated customer information, both existing and potential. To include buying contacts, and senior workshop personnel. Also competitor supplier information and main areas of customer activity.

Organise an efficient customer call cycle.

Maintain an operational file of customer visits and prospects through contact management.

Work in close harmony with the Sales Manager to plan and develop business in any given operating area.

Embrace joint ownership with the Branch Manager to achieve Sales and GP targets.

Utilise company software to identify and react to sales and growth opportunities.

Actively take part in all service and sales led promotions.

Keeping fully abreast of competitor activity and feeding back information to Product, Marketing and Sales Manager.

Grow and maximise business in all market sectors including:- Independent workshops, National & Fast Fit outlets, Franchise Dealers, Accessory Shops, Agricultural & Marine, Counter collection (i.e. Local businesses with large work forces, social clubs, etc)

Assist with all branch marketing events, such as open days, business seminars, etc where required.

Description:
Assist in the day to day running of all operations, including, Telephone and Counter sales, After Sales support, Distribution and Warehousing and all associated resources.

Assisting in ensuring the branch trades successfully, efficiently and professionally each day and that it is sufficiently staffed at all times along with adequate availability of delivery vehicles.

Assist in ensuring first class, quality service is given to customers by each department, achieving a consistently high standard and providing unrivalled customer satisfaction.

Assisting in ensuring internal sales staff are providing excellent customer service and are committed to converting every relevant enquiry into a sale.

Assisting in ensuring all deliveries to our customer base are accurate, efficient and reach their destinations within the specified times agreed.

Assisting in achieving customer satisfaction with maximum efficiency and profitability whilst maintaining minimum cost expenditure.

General identification of any areas or, systems and procedures requiring action, review, or introduction and advising the Branch Manager as necessary.

Assisting in conducting ongoing Health & Safety risk assessments and ensuring the overall welfare and general safety of all staff and visitors/customers during business hours.

Assisting in the training & development of all staff. Advising the Branch Manager of any examples of staff breaking company rules or being generally disruptive. Assisting in creating and maintaining good morale, motivation and job satisfaction throughout.

Assisting in ensuring all staff, customer and general tasks and administrative paperwork are kept up to date and authorised as necessary, including;

Customer returns, supplier returns and warranty administration.

Assisting in maintaining the fleet of delivery vehicles to a high standard mechanically. Ensuring the fleet is kept clean in accordance with the company image.

Assisting in ensuring all stocks are professionally stored and managed allowing easy picking from accurate, well maintained stocks.

Assisting in ensuring the security of the company’s buildings, products, cash/account takings, machinery and commercial fleet at all times.

Generally assisting any section within the business where your input will benefit the well being of the company.

Taking overall control in all of the above areas in the absence of the Branch Manager.

Description:
Our client is looking to recruit an experienced Branch Sales Manager.

You should have previous branch management experiencce, gained within the automotive aftermarket.

Description:
Assisting in every aspect of the internal sales department of the company, answering customer telephone enquiries, dealing with electronic enquiries and serving on the counter as necessary.

Satisfying customer needs in respect of any parts orders, requests or, queries they may have, including sourcing product not in stock as necessary, either from within the group or, direct from suppliers.

Providing an accurate, efficient and professional service, thus ensuring total customer satisfaction is achieved at all times.

Liaising with the Distribution Co-ordinator as required ensuring delivery requirements relating to customers are met.

Informing customers of any products offered on promotion as advised.

Recording on the internal amail / STK / Pricing Feedback any stock discrepancy, product/price query, lost sale or, any other information relevant to the future well being and success of the branch.

Advising the Branch Manager of any customer or operational problems or, complaints you might experience that could be detrimental to the company or, which in your opinion could lead to a reduction in trading relationships between the two companies.

Attending communication meetings.

Description:
Having served the automotive industry since 1986, our client is now the UK's leading independent parts distributor and truck parts specialist.

This is an exciting opportunity for an individual to join the company and introduce new ranges to their existing portfolio of products.

If you feel you are the right person for this challenge, then forward your CV together with details of your business plan.

Description:
Ensure the branch delivers a first class service to customers by assisting the Branch Manager in managing people and resources. In addition, to assist in ensuring the Branch achieves the sales and overhead budgets set for it by fully utilising your skill set to best effect.

Taking responsibility for the Telesales operation within the Branch.

Communicating the route to achieve branch goals and objectives to your staff.

Delegate and monitor duties and responsibilities to key depot staff.

Identify and prioritise workload to best depot effect.

Assist to recruit and induct new members of staff whenever necessary. Train, develop and review all your staff using the “stars” system.

Maintain high operational standards. Maintain high H&S standards. Be aware and implement company policy on environmental issues. Maintain Fleet system standards. Take full responsibility of the branch in the Manager’s absence. You should have leadership skills. Excellent communication skills. A smart appearance. Excellent problem solving skills. Discipline. A flexible and open minded approach. The ability to diffuse a contentious staff or customer issue

Description:
Reporting to the Operations Manager, the purpose of this role is to ensure the branch delivers a first class service to customers by managing people and resources. In addition, to ensure the branch achieves the sales and overhead budgets set for it by fully utilising your skill set to best effect.

Supporting the organisations senior management in implementing policies and procedures.

Communicating the branch aims and objectives to your team.

Achieving branch sales, profit and overhead budgets. Responsibility for all levels of customer service and making frequent customer visits to gain feedback.

Responsibility for the protection of company assets. Recruitment and induct new staff whenever necessary. Train, develop and review all your staff using the “stars” system.

Security and maintenance of the vehicles under your control. Be aware and implement company policy on environmental issues. Responsibility for maintaining health and safety standards within your branch.

Holding regular cell meetings. Providing monthly reports to support your regional manager

You should have excellent communication skills. A smart appearance. Good leadership skills. Discipline. Excellent problem solving skills. Coaching skills. Personal drive and ambition. Delegation skills. The ability to diffuse a contentious staff or customer issue.

Description:
Leading company in the garage equipment industy is looking for someone with a sales background to deal with queries from customers, sales, dealing with spare parts and other adminitration duties.

Office based with occasional trips worldwide for customer visits after a training period.

Reporting to Export Sales Manager and getting support and training from the Technical Manager.

Once the successful candidate is ready and has proven enough skills, they will be responsible for sales in different countries.

Knowledge of other languages will be highly appreciated (French knowledge could be a plus)

Computer literature.

Description:
Our client is looking to recruit a Parts Sales Advisor.

You will be required to answer telephone calls from both new and existing customers.

You should ideally have experience of commercial vehicle parts.

Description:
Our client is a leading manufacturer and supplier of automotive products to the UK and European light vehicle aftermarkets.

As part of their continued expansion plans they are now seeking to add to the sales team a self motivated, experienced Business Development Manager who will be responsible for further developing sales of products into the UK aftermarket & niche areas in Scotland.

Principal accountabilities will include:

Developing and managing customer sales activities within the region. Developing the current business for all Aftermarket products in order to expand market share with existing customers.

Identifying new business opportunities within the region and opening new accounts in order to grow market share. Actively contributing to the development of their Sales and Marketing strategies for the UK and European automotive parts markets.

You should have kowledge and experience of selling in the automotive aftermarket industry; Demonstrable success in negotiating and winning new business.

Description:
To assist in the day to day running of all operations, including, Telephone and Counter sales, After Sales support, Distribution and Warehousing and all associated resources.

Assisting in ensuring the branch trades successfully, efficiently and professionally each day and that it is sufficiently staffed at all times along with adequate availability of delivery vehicles.

Ensuring first class, quality service is given to our customers by each department, achieving a consistently high standard and providing unrivalled customer satisfaction.

Ensuring internal sales staff are providing excellent customer service and are committed to converting every relevant enquiry into a sale.

Ensuring all deliveries to customer base are accurate, efficient and reach their destinations within the specified times agreed.

Achieving customer satisfaction with maximum efficiency and profitability whilst maintaining minimum cost expenditure.

General identification of any areas or, systems and procedures requiring action, review, or introduction and advising the Branch Manager as necessary.

Conducting ongoing Health & Safety risk assessments and ensuring the overall welfare and general safety of all staff and visitors/customers during business hours.

Assisting in the training & development of all staff. Advising the Branch Manager of any examples of staff breaking company rules or being generally disruptive. Assisting in creating and maintaining good morale, motivation and job satisfaction throughout.

Assisting in ensuring all staff, customer and general tasks and administrative paperwork are kept up to date and authorised as necessary, including; Customer returns, supplier returns and warranty administration. MAM Management and a-mail reports. Relevant staff salary reporting

Assisting in maintaining the fleet of delivery vehicles to a high standard mechanically. Ensuring the fleet is kept clean in accordance with the company image.

Assisting in ensuring all stocks are professionally stored and managed allowing easy picking from accurate, well maintained stocks.

Assisting in ensuring the security of the company’s buildings, products, cash/account takings, machinery and commercial fleet at all times.

Generally assisting any section within the business where your input will benefit the well being of the company.

Taking overall control in all of the above areas in the absence of the Branch Manager.

Description:
Our client is looking to recruit a Parts Sales Advisor.

The position is on a split shift basis, with an element of flexibility in hours, based on a 35 hour week.

You should ideally have experience of commercial vehicle parts.

Description:
Are you frustrated at being unable to realise your full potential in your current role?

Our client requires a Used Car Sales Executive of the highest calibre to join their busy sales department at their dealership.

They are able to offer a rare opportunity to someone who is able to demonstrate a successful, stable sales track record.

The ideal candidate will take pride in their ability to maximise sales and profit opportunities, whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Focused on achieving goals, you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player.

Their ethos towards internal promotion is strong and therefore, fantastic opportunities for future career development exist for those candidates who prove their ability as high achievers.

Description:
Are you frustrated at being unable to realise your full potential in your current role?

Our client requires a New Car Sales Executive of the highest calibre to join their busy sales department at their dealership.

They are able to offer a rare opportunity to someone who is able to demonstrate a successful, stable sales track record.

The ideal candidate will take pride in their ability to maximise sales and profit opportunities, whilst simultaneously delivering exceptional levels of professionalism and customer satisfaction. Focused on achieving goals, you will possess excellent interpersonal skills and will be recognised as being a self-motivated team player.

Their ethos towards internal promotion is strong and therefore, fantastic opportunities for future career development exist for those candidates who prove their ability as high achievers.

Description:
Our client requires an experienced Service Advisor to join their established team.

The ideal candidate will have relevant experience gained within a Customer Service environment and will be an enthusiastic, dedicated individual who can demonstrate an ability to exceed our customers' high expectations.

The successful candidate will enjoy working with customers, both face-to-face and over the telephone, using our in-house computer system.

A smart appearance and attention to detail are also pre-requisites for this role.

Description:
Our client is looking for a Commercial Sales Executive.

Position will involve the selling of both new and used vans.

Previous commercial vehicle sales experience is required.

Description:
To support the Branch Manager in the delivery of sales, margin and contribution targets for the branch by utilising tools & techniques.

To supervise branch staff.

Ensure a high level of service quality and oversee the day to day running of the branch.

To ensure that service standards within agreed SLAs are met consistentlym in relation to van deliveries, counter sales, and product availability. Ensure that branch inventory is managed inline with company procedures.

Supervise the use of branch delivery vehicles in the most economic manner by using telematics and ensure that they are maintained in accordance with company policy and procedures.

Maintain excellent customer relationships with IMT and major accounts by prompt and efficient service and courteous attention of branch staff to customers requirements at all times. Ensure that the branch banking is completed on a daily basis.

Ensure that credits are processed on a daily basis and warranties and worn core are processed on a weekly basis and inline with company policy.

Maintain security of branch premises, stock, documentation and cash sales. Support the Branch Manager in the delivery of the branch sales, margin and contribution budget. Review customer pricing terms on a monthly basis and make recommendations for amendments to the Branch Manager.

Drive sales within the branch by taking owenership for delivering sales budgets for assigned customers. Support Branch Manager in driving promotional activity to plan. Update and monitor agreed KPIs.

Supervise the telesales team and give them maximum support. Supervise van drivers and provide feedback on performance to the individual and Branch Manager. Manage the van coordinator if employed within the branch.

Experience in the Automotive Aftermarket, and/or experience of supervising staff. Experience in a customer oriented sales and operational environment. Experience of delivering high levels of customer service

Description:
To support the Branch Manager in the delivery of sales, margin and contribution targets for the branch by utilising tools & techniques.

To supervise branch staff.

Ensure a high level of service quality and oversee the day to day running of the branch.

To ensure that service standards within agreed SLAs are met consistentlym in relation to van deliveries, counter sales, and product availability. Ensure that branch inventory is managed inline with company procedures.

Supervise the use of branch delivery vehicles in the most economic manner by using telematics and ensure that they are maintained in accordance with company policy and procedures.

Maintain excellent customer relationships with IMT and major accounts by prompt and efficient service and courteous attention of branch staff to customers requirements at all times. Ensure that the branch banking is completed on a daily basis.

Ensure that credits are processed on a daily basis and warranties and worn core are processed on a weekly basis and inline with company policy.

Maintain security of branch premises, stock, documentation and cash sales. Support the Branch Manager in the delivery of the branch sales, margin and contribution budget. Review customer pricing terms on a monthly basis and make recommendations for amendments to the Branch Manager.

Drive sales within the branch by taking owenership for delivering sales budgets for assigned customers. Support Branch Manager in driving promotional activity to plan. Update and monitor agreed KPIs.

Supervise the telesales team and give them maximum support. Supervise van drivers and provide feedback on performance to the individual and Branch Manager. Manage the van coordinator if employed within the branch.

Experience in the Automotive Aftermarket, and/or experience of supervising staff. Experience in a customer oriented sales and operational environment. Experience of delivering high levels of customer service

Description:
A rare opportunity has arisen for a Workshop Controller/ Supervisor to join dealership.

They are looking for a highly-motivated, experienced Workshop Controller/Supervisor for this position.

Responsible for controlling and managing workshop efficiency, you will be confident in your ability to make the best use of resources and people to deliver a high level of productivity.

The ideal candidate will be able to demonstrate a proven track record of delivering a courteous, professional and advisory service that meets with, and exceeds customers' high expectations.

Description:
A marking leading aftermarket manufacturer and distributor of engine parts is looking to recruit an experienced Product Manager to take total responsibility for one or more of the product groups.

The individual will be in charge of all product aspects including cataloguing, sourcing, marketing, margin control, stock management and technical support. & Key skills will be excellent IT skills especially with databases including Microsoft Excel. Experience of the independent component aftermarket strong numerical skills. Able to anticipate trends and forecast accordingly. Ability to competitively source parts and services. Create and implement marketing campaigns.

This is an opportunity to join a rapidly growing company